Information Technology Services

Information Technology Services (ITS) provides a wide range of services for students and employees. The robust campus network provides local area network and Internet access for approximately 2,400 ResNet (student residential network) connections and approximately 3,400 academic/administrative connections for classrooms, teaching/student laboratories and computer labs, Reed Library, and offices. The robust wireless network provides access in all campus buildings and includes some outdoor spaces. Collaboration and learning management tools are provided via Google Workspace for Education and the OnCourse Learning Management System, and personal working/storage server space is available. "Your Connection" is the secure web interface providing student access to financial aid and billing information, course search and registration for classes, final grades, and information on how to access e-mail and OnCourse services.

Students are encouraged to purchase laptops and are required to maintain current security updates and anti-virus protection on all devices connected to the campus network. Recommended laptop specifications are available at https://fredonia-edu.atlassian.net/wiki/spaces/AN/pages/1102217311/Student+Computer+Purchasing+Program

Even though the majority of students bring their personal desktop or laptop to campus, students continue to utilize three general-purpose open computer labs in Reed Library, G22 McEwen Hall, and in the Media Center located at W203 Thompson Hall. In addition to general purpose labs, ITS supports a number of computer teaching labs that are utilized primarily for classroom instruction and then open for general use when classes are not in session. Interested persons should refer to https://fredonia-edu.atlassian.net/wiki/spaces/AN/pages/1103791980/Computer+Labs for a complete listing of computer labs, equipment, and software.

Printing is available in all labs, including wirelessly in Reed Library and the Thompson Hall Media Center, with $20 of print quota provided to each student per semester. Additional information about the print quota is available at https://www.fredonia.edu/about/offices/information-technology-services/printing-quota.

The ITS Service Center is the initial point of contact via the Tracker incident request system at https://tracker.fredonia.edu.  For questions or assistance regarding the computing environment at Fredonia, please contact ITS via (716) 673-3407.

For more information regarding suggested personal computer configurations, email configurations, google groups policy and the Fredonia Computer and Network Usage Policy, interested persons should refer to the ITS website at https://www.fredonia.edu/about/offices/information-technology-services.